Support

Email support@theahealth.com for API keys, practice access, integration questions, or anything that isn’t working.

To help us answer quickly, include:

• The request_id from the error response or X-Request-Id header.
• Whether it’s the sandbox or live environment.
• Your partner key’s prefix (its first few characters, such as thea_sk_live_Xk2r9) and the practice ID. Never send a full key.
• What you expected, and what happened instead.

Never include patient information in email. Refer to records by their IDs.

Resources

• OpenAPI spec (YAML): import it into Postman or Insomnia, or generate a client.
• OpenAPI spec (JSON)